Nashville businesses, never miss a lead or message again.
HM Automate helps Nashville shops, clinics, home services, and local businesses keep every call, text, and form fill in one place — so you can respond faster, stay organized, and book more work without learning new tech.
- All calls, texts, and website inquiries in one simple inbox.
- Automatic follow-ups so hot Nashville leads don’t slip through the cracks.
- Quick view of every conversation and booking, so your team stays on the same page.
Trusted by local agencies, clinics, home service crews, and small business owners across Middle Tennessee.
Live pipeline at a glance
See every lead, conversation, and follow-up in one clean view — no more sticky notes, spreadsheets, or missed texts.
Typical reply time
Under 5 min
With missed-call text-back and smart reminders.
Average lift in bookings
Up to 27%
By simply following up faster and more consistently.
“HM Automate gave us a simple, reliable follow-up system. We booked more jobs without hiring more staff.”
Operations Director, local services company
Built for growth-minded Nashville teams — from solo owners to multi-location operators.
Problems we solve for Nashville businesses
If you’re juggling phone calls, Facebook messages, emails, and website leads, it’s easy for good customers to slip through the cracks. HM Automate gives you one simple place to see and respond to everyone.
No tech jargon. No huge software rollout. Just a clear, organized way to keep up with people who want to do business with you.
- Missed calls that never get a text back.
- Leads stuck in email or social DMs that nobody sees in time.
- Team members unsure who followed up with which customer.
- Owners spending nights and weekends chasing messages.
- Confusing tools that your staff never actually use.
What HM Automate does for your business
Think of HM Automate as your simple communication hub. It pulls together calls, texts, forms, and chats so your team can see and reply to everything in one place.
We set it up with you, in plain language — and we stay available with friendly, local support when you need help.
Unified inbox
Email, text messages, website forms, and chat all show up in one shared inbox. Anyone on your team can jump in and help, so no one waits days for a reply.
Smart follow-up that feels human
Set up simple rules like: “If we miss a call, send a text,” or “Remind people of their appointment the day before.” We help you write messages that sound like you, not a robot.
Clear booking and revenue view
Simple dashboards show how many new leads came in, how fast you responded, and how many turned into booked jobs — in plain numbers your whole team can understand.
How it works, step by step
We keep things simple. You tell us how customers reach you today. We connect HM Automate to those channels and show your team how to use it in one short session.
Step 01
Capture every lead at the source
We connect your website forms, Facebook lead ads, Google Business messages, and phone calls into one pipeline. Every new lead shows who they are, how they found you, and what they asked for.
Step 02
Turn on simple, proven follow-ups
Together we pick a few easy wins: missed-call text-back, appointment reminders, quote follow-ups, and reactivation messages. We handle the setup while you approve the wording.
Step 03
See results and adjust with our team
We walk you through simple dashboards that show leads, response times, and bookings. Then we fine-tune together so it fits your hours, staff, and seasons here in Nashville.
Who HM Automate is for
We work with Nashville-area businesses who depend on steady leads and fast replies, but don’t have time to manage complicated software.
Service businesses & local operators
- Home services and trades that can’t afford to miss a call or quote request.
- Medical and wellness clinics that need reliable reminders and follow-ups.
- Studios, gyms, and education programs that juggle many inquiries and bookings.
Agencies & B2B teams
- Local marketing agencies that want cleaner client handoff and reporting.
- B2B sales teams who need clear ownership of leads and follow-ups.
- Multi-location groups that want the same strong process in every office.
Why Nashville teams choose HM Automate
You get the benefit of automation, without feeling like you’re learning a whole new career. Our team shows up as a partner, not a pushy software vendor.
“We went from chasing leads in email and spreadsheets to having every conversation in one place. Response times dropped and close rates went up.”
Head of Growth, digital services agency
“Our team finally has a single source of truth for pipeline. Leadership can log in, see bookings and conversion rates, and know the numbers are accurate.”
Operations Director, regional healthcare group
“HM Automate lets us standardize best practices across locations. New reps ramp faster because the follow-up process is already built for them.”
VP of Sales, multi-location home services brand
See your Nashville pipeline in one place in the next 14 days.
Book a free working session with our team. We’ll map how leads reach you today, recommend simple automations, and show exactly how HM Automate would support your business — in plain English.
No obligation • 30–45 minutes • Friendly, no-pressure conversation
Contact us & book your free HM Automate consultation
Tell us a bit about your Nashville business and current tools. We’ll prepare a focused walkthrough that shows how HM Automate can help you keep every lead and message in one place.
We typically respond within one business day.
What to expect from your consultation
- A short conversation about how leads and messages currently come into your business.
- A live walkthrough of key features using examples that match your day-to-day.
- Clear recommendations and next steps — with no hard pitch or long-term contract.
Prefer email? Reach our team at [email protected] and we’ll coordinate a time that works.
Book your time
Fill out this quick form and our team will follow up to lock in a time that fits your schedule.
No commitment required — this is simply a chance to see if we’re a good fit.
Questions about HM Automate?
Here are straightforward answers to common questions we hear from Nashville owners, managers, and operations leaders.
Who is HM Automate best suited for?
HM Automate is built for small to mid-sized teams that rely on steady leads and clear follow-up. Our customers include home services, clinics, studios, agencies, professional services, education providers, and B2B companies that want a single, easy place to handle calls, texts, and website inquiries.
How long does it take to get up and running?
Most Nashville teams see a working setup in days, not months. During onboarding, we connect your main channels (website forms, phone, basic messaging), turn on a few simple automations, and make sure your pipeline matches how you already sell today.
Do I need a dedicated technical team to manage it?
No. HM Automate is designed for everyday business users. If you can send a text and manage email, you can use our system. For trickier questions, our team is available to walk you through changes and share best practices.
Can HM Automate work with our existing tools?
In many cases, yes. Some customers start by centralizing communication and pipeline in HM Automate while keeping a few specialized tools for accounting, scheduling, or marketing. On your consultation, we’ll review your tech stack and suggest a rollout that keeps disruption low.
What does pricing look like?
Pricing depends on your contact volume, number of locations or workspaces, and the level of support you’d like from our team. On your consultation call, we’ll share a clear, line-item proposal based on your situation — no confusing tiers and no long-term commitment required to start.
HM Automate
A modern customer communication and follow-up platform for Nashville teams that want clear visibility, consistent replies, and steady, predictable growth.
© 2026 HM Automate. All rights reserved.
Serving businesses across Nashville and Middle Tennessee.